Visit our recipe collection for cooking ideas and short videos. Filter by product to find something to make with the jar you have at home.

Extraordinary Chilli Oil is a good place to begin. Spoon it over fried eggs or stir it through hot noodles; the salted black beans bring savoury depth alongside the chilli.

If you prefer something sharp, try Chilli Vinegar Dressing. It works particularly well with dumplings and makes a quick dressing for cucumber.

No. Premium First Extract Soy Sauce and Fermented Soy Bean Paste contain no chilli.

Everything Everywhere Sauce has a gentle warmth. If you are sensitive to chilli, start with a small spoonful and add more to taste.

Everything Everywhere Sauce brings sweetness with gentle chilli heat. Try it spooned over grilled vegetables or mixed into a dip.

Soy Bean Doubanjiang has a deeper fermented flavour with smoky notes. Use it as the starting point for Mapo tofu, or stir a little into a braise.

Follow the storage instructions on each jar or bottle, including the guidance for use after opening.

For Everything Everywhere Sauce and Soy Bean Doubanjiang, refrigerate after opening and use within six weeks. The same applies to Fermented Soy Bean Paste.

Yes. Try steaming slices over rice, allowing the fragrant fat to soak into the grains. You can also pan-fry small pieces to stir through vegetables. See our wind-dried pork sausage for preparation ideas and product-specific storage instructions.

You’ll find the ingredients on each product page and on the packaging. Check any accompanying “may contain” advice too.

If you have a food allergy and need further information, please email store@poonslondon.com before ordering, naming the product you are interested in.

All of our sauces are suitable for vegan diets except for the WO sauce.

WO Sauce contains shrimp and pork, so it is not suitable for either a vegetarian or vegan diet.

Several of our sauces contain wheat. Please check the ingredients for each product rather than assuming the same applies across the range.

If you need a product suitable for coeliacs, contact store@poonslondon.com before ordering so we can confirm its suitability. The absence of wheat from an ingredient list does not, on its own, establish that a product is gluten-free.

Check the date on the packaging and follow the storage instructions. Shelf life varies between products, and opening a jar may shorten the time you have to use it.

If you are buying ahead for a gift, email store@poonslondon.com before ordering and tell us when you plan to give it.

Yes. Our products are stocked in over 500 shops across the UK. Visit our stockists page to find a local retailer.

We aim to despatch orders within 72 hours. Delivery then usually takes a further 24–48 hours by tracked DHL service.

We process orders Monday to Friday, 9am–5pm. Orders placed outside these hours are processed from the next working day. Please allow extra time over weekends and bank holidays.

At times, a delivery date for certain products such as  Gifting Hampers will be specified during the checkout process.

Delivery starts from £4.50 to England, Wales and most Scottish postcodes. Orders over £50 qualify for free delivery, calculated after discounts.

Additional charges may apply to Northern Ireland and certain Scottish postcodes. Your delivery charge will be shown at checkout.

Yes. Select store pick-up when ordering and choose your collection date.

Collection is available on Fridays, 2pm–5pm, and Saturdays, 10am–2pm, from:

Poon’s London
Arch 18, Discovery Business Park
Spa Terminus, St James’s Road
London SE16 4RA

Please bring your order confirmation. If you need help arranging collection, email store@poonslondon.com.

Our fresh wontons are collection only and can be collected on Fridays and Saturdays.

Adding wontons to your basket makes the entire order collection only. If you would like other products delivered, please order those separately.

Email store@poonslondon.com as soon as possible, including your order number and the change you would like to make.

We’ll check whether we can help. Changes may not be possible once your order has been despatched.

Check your DHL tracking information first. If your parcel is overdue or the tracking is unclear, email store@poonslondon.com with your order number so we can look into it.

Please email store@poonslondon.com with your order number and a description of the problem. For damaged items, photographs of the product and packaging will help us investigate.

We’ll review what has happened and arrange the appropriate next step.

You can request a return of an unused non-food item within 30 days of receiving it. Please keep its original packaging and labels.

Email store@poonslondon.com before sending anything back. We’ll explain how to proceed.

We cannot accept change-of-mind returns of opened food or perishable products. This does not affect your statutory rights if an item is faulty or incorrectly described. Please see our refund policy for further details.

Yes. Enter the recipient’s name and address as the delivery address at checkout, and use your own details for billing.

Yes. Selected hampers can be ordered ahead for November or December despatch. Choose your preferred despatch option when ordering.

The despatch date is when your parcel leaves us; please allow additional time for delivery.

Check the packaging options on the individual hamper page before ordering. Some offer a choice with or without a gift box, including our 7 Sauces Gift Hamper